CUSTOMER SERVICE
Welcome to Al-Aria Support. We are dedicated to providing you with the most luxurious experience, from choosing your scent to after-sales care.
WhatsApp Assistance
For immediate help with orders, tracking, or fragrance consultations, connect with us directly on WhatsApp.
Service Hours
We are here to help you.
Sat - Thu: 10AM - 8PM
Frequently Asked Questions
Find quick answers to your questions.
How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS and email. You can use this on our courier partner's website.
What is your return policy?
We offer a 7-day return policy for unused and undamaged items. Please visit our Returns & Exchanges page for more details.
Do you offer international shipping?
Currently, we only ship within Bangladesh. We are working on expanding to international markets soon!
How can I find the right perfume?
Our fragrance experts are available on WhatsApp for personalized consultations to help you find your perfect scent.